Frequently Asked Questions
Any Questions?
01 What areas do you serve?
We proudly serve downtown San Diego and surrounding neighborhoods, with a focus on luxury high-rise and urban residences.
02 Do you handle animals other than dogs and cats?
Yes! While most of our clients have cats and dogs, we’re happy to care for small pets such as rabbits, guinea pigs, and certain birds. Just let us know your pet’s needs when booking.
03 Can I meet my sitter before booking?
Absolutely. We offer an optional meet-and-greet so you and your pets can get to know your sitter before services begin.
04 How do you ensure the safety and security of my home?
All sitters are background-checked, bonded, and insured. We follow your instructions carefully, keep keys secure, and treat your home with the highest level of respect.
05 What happens if my pet needs emergency care while I'm away?
If your pet requires emergency attention, we’ll contact you immediately. If we can’t reach you, we’ll take your pet to your preferred veterinarian or the nearest emergency clinic right away.
Frequently Asked Questions
Any Questions?
01 What areas do you serve?
We proudly serve downtown San Diego and surrounding neighborhoods. If you’re unsure whether you’re within our service area, feel free to reach out.
02 Do you handle animals other than dogs and cats?
Yes! While most of our clients have cats and dogs, we’re happy to care for small pets such as rabbits, guinea pigs, and certain birds. Just let us know your pet’s needs when booking.
03 Can I meet my sitter before booking?
Absolutely. We offer an optional meet-and-greet so you and your pets can get to know your sitter before services begin.
04 How do you ensure the safety and security of my home?
All sitters are background-checked, bonded, and insured. We follow your instructions carefully, keep keys secure, and treat your home with the highest level of respect.
05 What happens if my pet needs emergency care while I'm away?
If your pet requires emergency attention, we’ll contact you immediately. If we can’t reach you, we’ll take your pet to your preferred veterinarian or the nearest emergency clinic right away.